Welcome to Outlet Push Golf Pro Store’s FAQ section! We’re here to help you with any questions about our premium golf equipment, fast delivery service, and hassle-free shopping experience. Below you’ll find answers to our most common questions.
Product Questions
A: We stock premium brands including Adidas, Axglo, Ben Sayers, Big Max, Bridgestone, Callaway, Cobra, Footjoy and many more. Our range covers everything from drivers and irons to accessories like gloves and electric trolleys.
A: Yes! We offer complete sets as well as individual clubs. You can find iron sets, hybrid clubs, fairway woods, and junior clubs in our collection.
A: Our product descriptions include detailed specifications to help you make informed choices. For personalized recommendations, feel free to email our Glasgow-based team at [email protected].
Delivery & Shipping
A: We offer two delivery options:
- Standard Express Shipping (£12.95): 10-15 working days after dispatch via DHL/FedEx
- Free Global Shipping (orders over £50): 15-25 working days after dispatch via EMS
A: Yes! We ship to 150+ countries worldwide, except certain remote areas in Asia and locations with limited delivery networks. Our checkout will confirm if we can deliver to your address.
A: Absolutely! All orders come with tracking. You’ll receive email updates at every stage, from dispatch to doorstep delivery.
Pro Tip: Order by 2pm GMT for same-day processing on weekdays. Weekend orders are processed first thing Monday morning.
Payments & Accounts
A: We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free transactions.
A: No hidden fees! All import duties and taxes are calculated at checkout for complete transparency.
A: While you can checkout as a guest, creating an account lets you track orders more easily and speeds up future purchases.
Returns & Exchanges
A: We offer 15-day returns from receipt of your order. If you’re not completely satisfied, you can return items for a full refund.
A: In the rare case of transit damage, we’ll replace your equipment at no extra cost. Just contact our team at [email protected].
A: Email our customer service team with your order details and reason for return. We’ll provide return instructions and a shipping label if applicable.
Customer Service
A: Our Glasgow-based team is ready to help at [email protected]. We typically respond within 24 hours.
A: Our warehouse is located at 87 Gordon Street, Glasgow, GB G8D 7UQ. While we primarily operate online, you’re welcome to contact us about local pickup options.
Still have questions? Our customer service team drives to help! Contact us at [email protected] and we’ll get back to you faster than a well-struck drive down the fairway.